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  • Is there a long-term lease?
    Yes. 12-months is the longest lease term
  • When is my rental fee due?
    Your rent is due on the first (1st) day of the month that you rented the unit. Ex. If you started renting on the 15th, your payment will be due the 15th of each month. If payment is not received by the end of the day on the 10th, a late fee of $20 is assessed, and your unit will be over locked.
  • Will I receive a monthly "Bill"?"
    Yes, you will recieve an invoice each month from our Square automatic invoice generator via email. If you need a paper bill mailed to you we can accommodate that request for an additional charge.
  • What forms of payment do you accept?
    We accept cash, check, major credit cards, and electronic payment.
  • What may I store?
    Flammable, explosive, and/or illicit materials are NOT allowed. Occupying a unit as living quarters is prohibited by law and is cause for immediate eviction. Storage of live animals is also not allowed.
  • How tall/wide are your doors?
    Door sizes vary by unit size and range from 3'8" to 9' wide. Our doors are roll-up doors; easy to operate and coil up once opened. If you have specific door requirements,notify us and we will find the best solution for your needs.
  • Do I need to provide my own lock?
    Yes, you must provide your own lock. Only one lock is allowed per door latch, and you must keep your unit locked at all times. We inspect all locks daily. When you move out you must remove you lock.
  • Does the facility assume any liability for the goods I store?
    No. We recommend contacting your insurance agency. Adding stored goods to an existing policy is usually inexpensive.
  • Are surveillance cameras monitored?
    At the moment, we do not currently have surveillance cameras, but it is something we will be adding in the near future. We assure you with the gated atmosphere, safety for your belongings.
  • May I allow friends or relatives to access my unit?
    You may allow anyone you choose to have access by accompanying them on the premises or noting their name on your rental agreement.
  • What if I or one of my guests damages my unit or another building or fixture on the property?
    The tenant shall be liable for any damage to the unit or any building, fixture, or other structure on the premises caused by the tenant or his guests. Tenant shall indemnify and hold Management harmless from any claim or cause of action arising out of Tenant's use of the premises or any part thereof.
  • How do I get my deposit back when I move out?
    There is one month's rent security deposit. If you have given us prior notification that you are moving, your unit is broom-cleaned, emptied, and in good condition - subject only to normal wear and tear - and is ready to re-rent, you will receive a refund from the manager.
  • Can I get a refund?
    It is a policy that our self-storage facility does not prorate rental payments for any partial months.
  • What are the gate hours?
    Gate access is 7 days a week, from 6am - 10pm. If you need to access your unit outside of these hours please notify the manager for arrangements.
  • What happens if I lose the key to my storage unit?
    You hold the only key to your storage unit. However, if you should misplace it, we have procedures in place to help you access your storage unit.
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